1. Create a Klaus account at www.klausapp.com
2. Connect to your Zendesk account via Zendesk Oauth by filling in the relevant fields (Important: you need to have admin privileges on Zendesk)
3. Create a team and connect the team members you want to have access on the next page

• Note that it may take a few minutes for your tickets to start showing upon initial setup.

For more information on setup and how to make the most of Klaus, go to support.klausapp.com, send an email to [email protected] or start a chat on the website.

See you soon, the cats pretending to be people at Klaus 🐈 🐈 🐈

Sign up at https://aircall.io and follow this guide to easily set up your integration: https://help.aircall.io/hc/en-gb/articles/115000678329-How-to-configure-my-Zendesk-integration-

Simply click install to start using the SuperAdmin App. Once installed click on the icon in the left hand nav bar

To install the Pythia app in your Zendesk Support, please follow these steps:

1. Install the app.
2. Add your Zendesk credentials.
3. Sync your macros with Pythia.

Follow this article for step-by-step instructions: Pythia First Installation and Setup.

You can try out Tray.io by signing up for a free trial or you can see a personalized demo.

We also recommend reviewing the Tray.io documentation, including the Zendesk Help Article.

One-time installation requirements for each new agent PC:

1.  Search for the **Five9 Plus Adapter for Zendesk** in the Zendesk Marketplace and install.
2.  Once installed please choose the **Five9 datacenter** associated to your account (COM/EU). Your administrator should have this information.

Once the Five9 Plus Adapter is installed on the agent's PC:

1.  Log into Zendesk.
2.  Click on the phone app in the upper right corner of the screen.
3.  If SSO is enabled, then NO login is required.
4.  If SSO is not enabled, you will have to login with the following information:
*   Your Five9 agent username
*   Your Five9 agent password
*   Your station (obtain from Five9 admin)

It is easy to install Read Receipts & Email Tracking for Zendesk. If you are uncomfortable with the more technical of Zendesk we will not only walk you through the install. We will help you customize it for your Email Tracking & Read Receipts for your business needs!
Please check out our Getting Started guide for installation instructions!

Easy to get up & running with our free trial

1. Sign up for Census and connect a data warehouse: Before getting started, create a free Census trial account by going to https://www.getcensus.com, and follow the instructions in the app to test and configure your data warehouse credentials.
2. Connect Census to Zendesk: Once you have a working data warehouse connection, the next step is to connect Zendesk. From the Connections tab, click Add Service and choose Zendesk. Zendesk will ask you to authorize Census via Oauth, so everything is secure.
3. Create your first sync: Once Zendesk is connected to Census, click Syncs then Add Sync to start exploring what objects and fields Census can sync. You’ll need to select a source data table from your warehouse first, then choose Zendesk as your destination. Census can sync data to either Zendesk Users or Organizations – you can have multiple syncs to each object if you have various sources of data.
4. Decide how you will match data: All Census syncs require a matching key – some identifier that is held in common between your data warehouse and your Zendesk objects. For Users, you can use an email address or external id as a matching key, and for Organizations, you can use external id. If you have Zendesk internal IDs in your data set (via ingested data from another ETL tool), you can also use those for matching.
5. Map columns in your warehouse to Zendesk fields: Now that you’ve identified and matched data, you can choose which Zendesk fields you want to create or enrich. Census can map to built-in and custom fields and will help you ensure compatible data types across the two systems. You can always edit these mappings later as you add more data.
6. Run your first sync: After saving your mappings, Census will show you a preview of the sync and ask if you want to run it immediately. You can kick off the sync right away or save it for later. Census will tell you how many records have been synced and will warn you if any data was skipped with helpful messages so you can diagnose and fix data issues.

There’s a lot more to explore in Census (scheduled syncs, the model builder, and connections with the other tools you use), but this should get you started.

If you have questions or if you’d like some help in getting your first sync going, please reach out to the Census team by email, use the live chat in our dashboard or website

To install application you need to follow these steps:

1. Download the package

2. Create a new token from Administration on the Flare server

3. Create a token in Zendesk administration

4. Upload and install package and input your Flare server URL, Flare token, Zendesk token and administrator email as configuration parameters.