Understand and be understood by your customers in any language, with fast, human-quality translation that's fully integrated with Zendesk Chat.
How it works:
- Automatically translate inbound messages into an agent's preferred language.
- Understand customer inquiries and handle them right away.
- Craft a reply without having to think about translation.
Our fully integrated translation pipeline ensures that your customer receives a native reply in near real time.
We combine artificial and human intelligence to deliver professional-grade translation at scale, consistently outperforming machine translation engines. Our platform helps you sound like a local-and like yourself-in any language, with human-edited translations that incorporate your brand's style guides and glossaries. Unbabel bridges the gap between quality and scale, allowing you to provide customers service that understands them.
Pricing Please visit and request a quote at https://unbabel.com/pricing.
Support Have any problems with your current integration? Please reach out to [email protected]
Once you've installed the Unbabel app, navigate to a chat * You should see the Unbabel app on the chat sidebar (you may need to scroll down) * If you haven't used the Unbabel for chat before, you'll need to go through the setup flow on the app to authorise Unbabel