As your customer base grows, there comes a time when you need to engage your customers in a way where the focus is less on support transactions and more focused on long-term conversations and relationships. In this live, 30-minute webinar, you’ll learn how to:
- • Set up an automated customer feedback loop through satisfaction rating surveys
- • Draw insights from analytics built into your Zendesk, and use them as a benchmark to measure the health of your customer service
- • Learn how to proactively engage your customers outside of a support ticket
Got questions? Stick around afterward – we’ll be here to answer them! And if you can’t make the live session, no worries. We’ll be sending out the recording 24-48 hours afterward to everyone who registers.