Think about how much valuable data is generated by just a handful of customer service interactions. With this data, your business can learn more about why customers reach out for help — and more importantly — what you can do to improve the way that your business serves customers.
If you’re looking for ways to take action on your data, join Martin Doettling, GM, Explore and Andrew Forbes, Product Marketing Manager, as they dive deep into our newest product, Zendesk Explore; analytics for businesses to measure and improve the entire customer experience.
After this 30 minute webinar, you’ll know more about:
● Our dedication to building world-class analytics products
● The value that Explore will bring to your business
● Key Explore use-cases that are relevant to any service team
● How to build your own customized analytics in Explore
It doesn’t matter if you’re an analytics pro or just getting started with reporting, this webinar will provide you a solid base to get the most out of Zendesk Explore.